Dialler

Diamond Data Solutions custom enterprise fully blended dialler

Our Predictive Dialler improves the core element of your call centre business by Increasing your staff productivity. Our Dialler uses all the tools and features at its disposal in order to keep your agents talking to as many people as possible during their time at work, not listening to answer machines, dialling dead numbers or being idle in between calls.

Reduce your average wait times drastically

• Enjoy up to 300% more talk time for your agents with our market leading predictive dialler
• Filter out answering machines
• Filter out dead numbers
• Real-time statistics of your agents
• Have multiple sites running on the same dialler
• Live monitoring of Agent calls for Compliance and Training